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For citizens to report traffic violations in India
There isn’t a single national app, but rather city-specific official apps, like the Bengaluru Traffic Police’s ASTraM app, which superseded the Public Eye app, and the general-use eChallan platform, mentioned by the Ministry of Road Transport and Highways, for checking and paying fines. You can also use social media platforms to tag the local traffic police or send them emails. [1, 2, 3, 4, 5, 6]
To Report a Violation:
1. Use a City-Specific App: Download and use the official app for the relevant city’s traffic police, such as the ASTraM app for Bengaluru. [1, 3]
2. Click and Submit a Photo: Take a clear picture or video of the violation, including the vehicle’s number plate. [3, 7, 8]
3. Provide Details: Add relevant details about the violation. [7]
4. Verify with Authorities: Your complaint will be checked by the traffic police, and if valid, a penalty will be imposed on the violator. [7]
To Check and Pay Fines (eChallan)
1. Visit the eChallan Parivahan portal: Access the official website of the Ministry of Road Transport and Highways to check for traffic challans. [2, 9]
2. Use a Mobile App: Some state police departments offer their own eChallan apps, or you can use general payment apps like Paytm, which have eChallan payment services. [7, 10, 11]
Other Methods to Report/Pay:
• Social Media: Tag the local traffic police on platforms like Facebook, Instagram, or X. [3]
• Email: Send details of the violation to the official email of the traffic police. [3]
• Official Websites: Visit your state’s traffic police website to find out how to report or pay e-challans. [1, 12, 13, 14]
